Chapter 7 · Human Information Processing of Web Sites
ReviewThe steps of informational flow in the mind are: exposure, attention, comprehension and perception, yielding and acceptance, and retention.
You can use graphical site maps to help visitors figure out where they are in your information space.
Often sites use some kind of visual metaphor as an aide to navigation.
Each page should indicate how it fits into the rest of the site.
Bookmarks are one way consumers remember where they saw something.
ActivitySite Map Standards Exercise
Jakob Nielsen, http://www.useit.com/
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