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Management | Format:
Delegation, Coaching, and Mentoring
Course Overview:
This course provides insights and learning on the subjects of delegation, coaching and mentoring. The course covers the "why's, when's and how's" for these important aspects of managing. After providing a definition, the topics of what to delegate, barriers to effective delegation, characteristics of effective delegation, purposeful delegation and what not to delegate are explored -- providing techniques that can be applied on the job. The subject of coaching includes a template on characteristics, strategies and skills necessary for effective coaching, along with a series of pre-coaching steps to employ. The course points out the difference between coaching and mentoring, and then delves into the characteristics of mentoring plus a detailed discussion of mentoring benefits for the organization. After presenting a set of communication skills for mentoring, the course concludes with a section on helping managers determine whether or not an employee is ready for mentoring.
Learning Objectives:
After completing this course, the participant should be able to:
Recognize the characteristics of effective delegation, along with the barriers.
Discuss the reasons why one should delegate and point out the types of tasks that should not be delegated.
Identify the elements of purposeful delegation.
Employ effective coaching and mentoring strategies and skills.
Assess workplace situations with regard to the type of coaching to be employed.
Distinguish between coaching and mentoring.
Point out the benefits of both coaching and mentoring for the organization, coach/mentor, and "coachee"/"mentoree."
Identify employees who should be mentored and assess whether or not those employees are "mentor-ready."
| Available For: $22.95 |
An annual subscription to FMN Online & SmartPros Advantage Subscription is also available for: $325.00 (tell me more) |
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| Catalog Number: |
99KAY08 |
| Credits: |
1 NASBA / 1 QAS |
| Author: |
Kay Francis
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Prerequisites/
Advanced Preparation: |
None |
| Course Level: |
Basic |
| Field of Study: |
Personnel/HR |
| Content Partner: |
Steps Beyond Enterprises, Inc. |
| QAS: |
QAS Certified based on 50 minute hours. |
| Course Type: |
New Standards |
| Soft/Hardware Reqs.: |
» Adobe Acrobat® Reader for the .pdf files
» If using Microsoft® Internet Explorer®, use version 5.5 or later
» If using Netscape Navigator, use version 7.x or later
» If using Safari, use version 1.x or later
» Macromedia Flash® 7 Player
» Internet connection at 28.8-Kbps or faster speed
» Mac OS X
» Ram: 256 MB miminum
» Sound card with speakers/headphones
» ISDN, DSL, T-1, or comparable Internet connection
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| Release/Expiration Dates: |
Dec 08, 2008 / Dec 12, 2010 |
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Centers
