Of the 61 total learning modules, below are 3 that you can try in order to experience all the benefits of this fully interactive course. In
order to view these actual learning modules you must first register. You will not receive any credits unless you actually purchase the course.
Section 2: Essential Skills for Project Manager. Module "Client Diplomacy"
Communication skills when dealing with a client are essential to the overall success of the project. In this module
you will learn what not to do, and what to do, when addressing issues or problems which arise during the course of
the project. Learn how to diffuse the situation and how to ask probing questions that steer the conversation
towards resolution and implementation.
Section 8: Project Accounting and Finance. Module "Project Profitability"
As a Project Manager, one must always be conscious of the fact that generating revenue for the firm is essential to
future of the organization. Everyone wants a satisfied client and a perfect project, but unless we balance those with
contributing to the bottom line for the firm, future projects and the firm itself will suffer down the road. This section
explains how contributions and expenses are shared by the project, the region, and the headquarters.
Section 9: Contracts and Procurement. Module "PM's Role in Federal Contract Process"
Federal Contracts are usually major initiates and offer tremendous potential for the firm. This section explains some
of the nuances of federal contracts, what the government is looking for in a supplier or contractor, and what to
expect during the course of the project.
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